Refund

To ensure customer satisfaction, Deal On Antivirus offers a 30-day product guarantee and encourages customers to read our Return Policy and FAQ section on our website for further details. We strive to provide fair refund services, but please note that we do not accept returns on opened or downloaded software due to licensing and copyright laws. Defective software will only be exchanged for the same title, and terms and conditions may vary by product or manufacturer.

If we make a shipping error, Deal On Antivirus will pay for the return shipping of incorrect or defective items, and customers can expect to receive a refund within 2-3 weeks. Refunds will be issued in the original method of payment, and if a replacement is desired, Deal On Antivirus will cover the return shipping cost of the incorrect item and ship the correct item out via upgraded shipping.

To initiate a return, customers must obtain an Order Confirmation Number (OCN) by emailing support@dealonantivirus.com with the original order number, product title, product condition, and reason for return. Please note that shipping for all returns is prepaid by the customer, and returns will not be accepted without an OCN number.

For electronic delivery, Deal On Antivirus will verify that the product/license key has not been activated or tampered with before issuing a refund in the original method of payment.

Need help?

For inquiries regarding refunds and returns, please feel free to reach out to us at { support@dealonantivirus.com }.